Satisfaction Guaranteed Policy
High-quality
Best MaterialsOur Goal:
Service and Customer Satisfaction
Our Guarantee has you covered. At A. Messe & Sons, we give a 30 day money back guarantee on all regularly stocked merchandise. We know thought goes into purchasing any product, but mistakes do occur. Customer satisfaction and product quality is a priority with us at A. Messe & Sons. That commitment to customer satisfaction will always be the standard by which we and the companies who supply our products do business.
Any regularly stocked item purchased from A. Messe & Sons may be returned within 30 days of purchase for full refund less freight. Special order items may be subject to a restocking charge imposed by our suppliers. Full refund or exchange will be made on any product shown to have a manufacturer’s defect if declared within 30 days.
To make arrangements to return a product, contact us at (312) 733-4848.
Product Return Policy
Before You Ship Product !!
Please make sure to call for a Return Merchandise Authorization number (RMA) which must appear on outside of box. All returned goods must be in original packaging including all enclosed manuals, instructions and parts lists. We reserve the right not to issue refunds or to impose a restock charge if our return terms are not met.
Ship all returns to:
A. Messe & Sons Corp.
2500 W. Lake Street
Chicago, IL 60612
Attn: Return Dept.